Support Services
Idealpos Solutions prides itself on after sales service and offering products and solutions that helps clients use their product more efficiently.
Click here to subscribe to our monthly newsletter.
You will receive newsletters with information on new products, How-to articles, Update information and much more.
Click here to download our remote support utility. For more info visit Teamviewer.
We use TeamViewer for all of our remote support. Our provided utility will give you an ID Number and a Password. This prevents us from dialing in unnecessary and gives you the security of knowing who has access to your system when you need it.
Click here to be taken to our YouTube Channel.
We have a dedicated YouTube Channel where we provide tutorials for various aspects of the POS Software. Subscribe here to be notified when we upload a new video. You will also find a small selection of videos at the bottom of this page.
Idealpos Solutions use and recommend Kaspersky for all your computer security.
If you wish to purchase any Kaspersky products, please contact the office to speak to one of our professional representatives.
We recommend and use FileZilla for FTP site uploads and downloads.
The reason for using an FTP site is to give you the freedom to upload large files (Databases) for us to look at and help you. Contact us for our details to access the site.